Damaged, Missing, or Wrong ItemsUpdated 3 hours ago
What do I do if my item(s) arrive damaged, my package is missing item(s), or if I receive the wrong item?
If your item is faulty, you received the wrong item, or your package is missing any items, please reach out directly to our team here so we can help resolve this for you.
To assist you as quickly as possible, please include:
- Your order number
- Photos of the packaging (including any labels)
- Photos of the items you received
This information helps us investigate and resolve your issue faster.