Can I change my shipping address?Updated 12 days ago

Sure can! If your order was placed less than 90 minutes ago, you can update your delivery address, email, or other personal details. Simply click on the link here and enter your email address and order number to make these changes. 

If it's been more than 90 minutes since you placed your order, please reach out to us here. Our dedicated comfort consultants will investigate your request. 

Please be aware that our orders are processed swiftly at our fulfillment center, so we may have limited flexibility, but we'll certainly do our utmost to assist you. 

If your order has already shipped, don’t panic! You can still redirect it via the Australia Post tracking links provided on your shipping confirmation email. 

*Please note: We cannot redirect or retrieve orders successfully delivered to an incorrect address. So, please ensure you carefully check your address details entered at checkout.