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The Oodie Europe logo

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Shipping & Delivery

How do I make a return?

We offer free returns for 30 days from the date your order is delivered/received. However, not all items are eligible for return. Any products excluded under our return policy will be noted on product pages and/or at checkout. To be eligible for a re

How long does delivery take?

Our dedicated fulfilment centre aims to dispatch your items within 1-3 business days*. We use multiple couriers for EU orders. Here’s what to expect:. Standard Shipping. Covered Protection. 2-8 business days. (after dispatch). 2-8 business days. (aft

What is pre-order?

A pre-order lets you secure our popular Oodie™ goodies before they arrive in our fulfilment centres. We'll ship your order as soon as the stock is available, usually on or close to the date listed on the product page.If an item in your order has an e

Do you offer free shipping?

To accommodate the varied shipping charges across Europe, we’ve adjusted our standard shipping rates and free shipping thresholds based on your location. Standard Shipping. 2-8 business days. (after dispatch*). Denmark, Ireland, Belgium, Germany, Net

What's your return policy?

We offer free returns for 30 days from the date your order is delivered/received. However, not all items are eligible for return. Any products excluded under our return policy will be noted on product pages and/or at checkout. To be eligible for a re

How does shipping protection work?

We offer Shipping Protection powered by ShipInsure at checkout. This optional service protects your order against lost, stolen, or damaged packages. Below you’ll find details about what is covered, what is not covered, and how to file a claim. How It