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The Oodie Europe

Covered protection guarantees your order will be replaced in the rare event it is confirmed as lost or stolen by the courier. If you choose not to select covered protection, we cannot guarantee a replacement for your lost or stolen order. &#xA0; You can upgrade to covered protection at checkout.

Covered protection guarantees your order will be replaced in the rare event it is confirmed as lost or stolen by the courier. If you choose not to select covered protection, we cannot guarantee a replacement for your lost or stolen order. You can upg

What is covered protection?

Shipping & Delivery

How do I make a return?

How long does delivery take?

What is pre-order?

Do you offer free shipping?

What’s your return policy?

How much does shipping cost?

What is your cancellation policy?

How do I cancel my order?

Can I change my shipping address?

Order Management

What do I do if my item(s) arrives damaged?

What happens if my package is lost or missing items?

What do I do if I receive the wrong item in my order?

My order was marked delivered but it’s not here!

My order is delayed in transit!

My order is delayed being dispatched!

Order Issue & Assistance

Removing Coffee Stains

Removing Makeup Stains

Removing Sauces

Size guide

ToastyTek™ Fleece

Water-Repellent Nylon

Bamboo Elastane

Cotton Towelling

Quilted Cotton

Fluffy Fleece

Cooling Nylon Elastane

Our Fabrics

Product Questions

What is the Oodie™ made from?

Can I send an order as a gift?

How do I use a discount code?

General Questions

Where can I purchase an Oodie™ E-Gift Card?

How do I send an Oodie™ E-Gift Card as a gift?

How do I redeem an Oodie™ E-Gift Card?

What happens if I don't spend the entire value of the E-Gift Card in one transaction?

Oodie™ E-Gift Card Terms and Conditions

What happens if there’s a balance left on the card when it expires?

Gift Cards

What is covered protection?Updated 8 hours ago