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The Oodie Europe

How do I make a return?

How long does delivery take?

What is pre-order?

Do you offer free shipping?

What’s your return policy?

How much does shipping cost?

What is covered protection?

Shipping & Delivery

What is your cancellation policy?

How do I cancel my order?

Can I change my shipping address?

Order Management

What do I do if my item(s) arrives damaged?

What happens if my package is lost or missing items?

What do I do if I receive the wrong item in my order?

My order was marked delivered but it’s not here!

My order is delayed in transit!

My order is delayed being dispatched!

Order Issue & Assistance

Removing Coffee Stains

Removing Makeup Stains

Removing Sauces

Size guide

ToastyTek™ Fleece

Water-Repellent Nylon

Bamboo Elastane

Cotton Towelling

Quilted Cotton

Fluffy Fleece

Cooling Nylon Elastane

Our Fabrics

Product Questions

What is the Oodie™ made from?

Can I send an order as a gift?

How do I use a discount code?

General Questions

Where can I purchase an Oodie™ E-Gift Card?

How do I send an Oodie™ E-Gift Card as a gift?

How do I redeem an Oodie™ E-Gift Card?

What happens if I don't spend the entire value of the E-Gift Card in one transaction?

Oodie™ E-Gift Card Terms and Conditions

What happens if there’s a balance left on the card when it expires?

Gift Cards

All articles

Categories

Shipping & Delivery

Order Management

Order Issue & Assistance

Product Questions

General Questions

Gift Cards